Surgery Line:
01424 720574 or 01424 435004

Open 8:30am – 1pm & 2pm – 5.30pm option 1

Complaints and compliments

We hope to provide our patients with a good, friendly, and effective service, but if you feel you need to complain, this must be put in writing and addressed to:

The Practice Manager, Mrs Joyce,
8 Sedlescombe Road South
St Leonards-On-Sea
East Sussex
TN38 0TA

We will investigate your concerns in accordance with our complaints procedure, and every effort will be made to answer your concerns as soon as possible.

  • You can also get help and advice regarding your concerns from NHS Sussex 0300 140 9854  or email [email protected]
  • If you remain dissatisfied with the response from our practice, you can refer your concerns to the Health Service Ombudsman by using this link. Health Ombudsman

Date published: 10th October, 2014
Date last updated: 15th January, 2025