Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Registering with the surgery
The Practice is a small well equipped surgery that was built in 1988, located near ASDA in Silverhill. As we are a small surgery covering the area of St Leonards ... [continue] Registering with the surgery
Named GP
All patients registered at the Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice, usually ... [continue] Named GP
Patients rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patients rights and responsibilities
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Updating patients details
If any of your details change ie, name, address etc, or if you want to change your nominated pharmacy, please let us know by phone or using the online form ... [continue] Updating patients details
Complaints and compliments
We hope to provide our patients with a good, friendly, and effective service, but if you feel you need to complain, this must be put in writing and addressed to: ... [continue] Complaints and compliments
Violent or abusive behaviour
The NHS operates a zero tolerance policy regarding violence & abuse, no form of aggression will be tolerated, any instances will be reported to the police and the surgery has ... [continue] Violent or abusive behaviour
Privacy
Covid-19 amendment to Privacy Notice Click here to view our COVID-19 Privacy Notice General Practice Extraction Service (GPES) Purpose – GP practices are required by law to provide data extraction of their ... [continue] Privacy
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Hastings Emergency Action Response Team (HEART)
This is a voluntary organization located within the Town Hall, they offer a wide range of services from helpful advice & guidance to a friendly chat & a cuppa. Heart ... [continue] Hastings Emergency Action Response Team (HEART)
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Test Results
If you have any tests that need further investigation then the surgery will contact you but you can also ring the surgery after 2pm for test results. We can only ... [continue] Test Results
Flu and Covid Vaccinations
Flu Vaccines Flu vaccines are recommended for people reaching 65 or at a high risk of being very ill if they caught flu. The surgery offers a flu clinic each ... [continue] Flu and Covid Vaccinations
Samples
If you have been asked to provide a sample of urine, stool, nail or sputum, please be aware that we require the sample to be handed in to the surgery ... [continue] Samples
Sick Notes
Patients need to self certify for the first 7 days of sickness this can be done online, only after this can the Dr can extend the sick note, which can ... [continue] Sick Notes
Date published: 8th October, 2014
Date last updated: 15th November, 2014
